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Frequently Asked Questions

Before you file a claim we recommend that a roofer checks on the damage to see whether it warrants a claim or not. We can also document all the damage beforehand so that when the insurance inspector comes out we can go through all the damage together ensuring nothing goes uncovered. Our inspections are 100%  free of charge.

The simple answer is no. Within the industry having a roofer at the insurance inspection is commonplace. In fact, many times the adjusters will ask questions on where we saw damage or if there is anything else the homeowner would like us to check before the inspection is over. If you have a professional, experienced roofer this is not an issue and it can often help in the homeowners favor.

The insurance process and paperwork can be complex and confusing. Our team of insurance experts will gladly guide you through the process and take care of communication and paperwork with the insurance company so you don’t have to.

A lot of times homeowners do not find out that they have a roofing problem until they see water coming into their home or notice a brown spot forming on their ceiling. That is why we offer free roof inspections to our customers. Oftentimes when inspected we can catch minor problems before they turn into costly, more expensive repairs.

Yes, we take pride in any project large or small. Cleaning your gutters at least twice a year will ensure that your gutters are functioning properly and will protect your home from siding, fascia, soffit, and foundation damage caused by improperly draining gutters.

Yes, we will take on any project large or small. We understand there is a need for minor repairs and encourage people to take care of small issues so that it doesn’t turn into a larger problem. Please reach out even if there is a small issue that needs to be addressed.

Unlike big box stores we believe in and use seamless gutter systems. All of our gutter systems are made on site with aluminum or steel coils using a gutter machine. When you buy gutters from a big box store they come in many pieces and often form leaks within months. By crafting one solid run of gutters you get an affordable, durable, watertight gutter system that will last for years to come.

We can work on or build virtually any type of roof including tile, modified bitumen, rolled roofing, EPDM, TPO, dimensional shingles, presidential shingles, designer shingles, slate, steel coated shingles such as Decra, tar, coatings, along with several other roof types. If you have a roofing project we can take care of it.

This is a common question and one that greatly varies on what type of roof you choose for your home or business. We encourage you to give us a call if you have any questions about cost and we can guide you through the process of choosing the roof that best suits you. Our estimates are free of charge and there is no obligation.

There are many factors that determine whether your home was damaged by hail, including wind, the hardness and size of the hail, the duration of the storm, the age of your roof, and type of roof you have. If you were hit by hail please give us a call and we will send someone out free of charge to inspect the roof. We will take pictures of what we find and be happy to go over the damage if any that we find.

If you need help determining this our experts can come out to determine what type of roof you have and if it warrants a discount on your insurance premium. Typically any class 4 shingle or higher is eligible for a discount on your homeowners insurance. Conversely, if you are doing a re-roof we can discuss which products typically qualify for a discount on your insurance premium.

This question is often asked and can sometimes be difficult to diagnose. Sometimes by getting up in your crawl space or attic after a rainstorm you can find where the water is coming from. As a general rule of thumb water takes the path of least resistance, but this can often be hard to find then first thought. If you have a leak we recommend getting a professional to look for the problem right away before much more expensive repairs such as drywall damage and mold occur.